What to do when the sign-in, the access or a project does not work.
Last updated: November 10, 2026
Most problems with the AI agent come from the access you chose, the project or your plan. Here is what to do in each case.
The sign-in window does not open
Start the sign-in again in your agent. In Claude Code run /mcp and choose sitebrunch, in Codex run codex mcp login sitebrunch. If your browser blocks pop-ups, allow them for sitebrunch.
The agent cannot change anything
Your connection is “Read only”. The agent then sees no tools that change data. Remove sitebrunch in your agent, connect it again and choose “Read and write”.
The agent says no project is selected
Tell your agent which project to work with, for example: “Work with the sitebrunch project for my website.” It then selects the project itself.
A project is missing
The agent sees the projects of every workspace you are a member of. If a project is missing, ask the owner of the workspace to invite you.
Analytics, scans or notes are not available
This data comes through the sitebrunch API. It is part of the paid plans (Starter, Solo, Agency and Enterprise). Analytics and conversions also need a project whose plan includes them. On the free plan your agent can read the results of the automated check and work on comments.
Testing with the AI agent is not available
This feature is still at an early stage and only turned on for workspaces that test it. If you want to try it, write to support@sitebrunch.com.
GitHub Copilot shows no tools
In GitHub Copilot the tools only work in agent mode. Switch the chat to agent mode.