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BFSG

German Accessibility Strengthening Act

What is the BFSG?

The BFSG (German Accessibility Strengthening Act) is Germany's implementation of the European Accessibility Act (EAA, EU Directive 2019/882). It was passed on 16 July 2021 and, for the first time, requires the German private sector to make products and services accessible.

The deadline is 28 June 2025. From that date, all affected products and services must meet the accessibility requirements.

Who is affected by the BFSG?

The BFSG applies to companies that offer products or services to consumers (B2C). It covers manufacturers, importers, distributors, and service providers.

Affected services:

  • E-commerce and online shops

  • Electronic communication services (telephony, messaging)

  • Banking services for consumers

  • Streaming and audiovisual media services

  • Passenger transport services (websites, apps, ticketing)

  • E-books

Affected products:

  • Computers and operating systems

  • Smartphones and tablets

  • Self-service terminals (ATMs, ticket machines, check-in kiosks)

  • E-book readers

What are the requirements?

The concrete technical requirements are set out in the BFSGV. Neither the BFSG nor the BFSGV names a specific standard. The Bundesfachstelle für Barrierefreiheit describes EN 301 549 as the central technical reference, which for web content means WCAG 2.1 Level AA. Companies must:

  • Design digital offerings so they are perceivable, operable, understandable, and robust

  • Provide accessibility information

  • Establish procedures for ongoing conformance

What penalties apply?

Violations of the BFSG are regulatory offences. In most cases the maximum fine is 10,000 euros, and only for certain violations under section 37(1) BFSG does it reach 100,000 euros. Market surveillance is a matter for the federal states, which have set up a joint body for it: the MLBF AöR in Magdeburg.

Are there exemptions?

Microenterprises with fewer than 10 employees and an annual turnover or annual balance sheet total below 2 million euros are exempt for services. This exemption does not apply to products.

A summary of the verified facts about the BFSG, with sources and a review date, is available on the page Facts about the BFSG.

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Frequently asked questions about the BFSG

Become BFSG-compliant?

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