# Solve problems with the AI agent > What to do when the sign-in, the access or a project does not work. Most problems with the AI agent come from the access you chose, the project or your plan. Here is what to do in each case. ## The sign-in window does not open Start the sign-in again in your agent. In Claude Code run `/mcp` and choose sitebrunch, in Codex run `codex mcp login sitebrunch`. If your browser blocks pop-ups, allow them for sitebrunch. ## The agent cannot change anything Your connection is **“Read only”**. The agent then sees no tools that change data. Remove sitebrunch in your agent, connect it again and choose **“Read and write”**. ## The agent says no project is selected Tell your agent which project to work with, for example: “Work with the sitebrunch project for my website.” It then selects the project itself. ## A project is missing The agent sees the projects of every workspace you are a member of. If a project is missing, ask the owner of the workspace to invite you. ## Analytics, scans or notes are not available This data comes through the sitebrunch API. It is part of the paid plans (Starter, Solo, Agency and Enterprise). Analytics and conversions also need a project whose plan includes them. On the free plan your agent can read the results of the automated check and work on comments. ## Testing with the AI agent is not available This feature is still at an early stage and only turned on for workspaces that test it. If you want to try it, write to support@sitebrunch.com. ## GitHub Copilot shows no tools In GitHub Copilot the tools only work in agent mode. Switch the chat to agent mode. > **Info:** If you are still stuck, write to support@sitebrunch.com. Tell us which agent you use and the error message it shows. --- - Previous article: [Add notes to the charts](https://www.sitebrunch.com/en/help-center/user-experience/ai-agent/add-notes-to-the-charts.md) ## Help Center: contents - [Accessibility](https://www.sitebrunch.com/en/help-center/accessibility.md) - [Getting started](https://www.sitebrunch.com/en/help-center/accessibility/getting-started.md) - [Create a project](https://www.sitebrunch.com/en/help-center/accessibility/getting-started/create-a-project.md) - [Set up WCAG monitoring](https://www.sitebrunch.com/en/help-center/accessibility/getting-started/set-up-wcag-monitoring.md) - [Check a PDF](https://www.sitebrunch.com/en/help-center/accessibility/getting-started/check-a-pdf.md) - [WCAG monitoring](https://www.sitebrunch.com/en/help-center/accessibility/wcag-monitoring.md) - [The monitoring overview](https://www.sitebrunch.com/en/help-center/accessibility/wcag-monitoring/the-monitoring-overview.md) - [Add pages to monitoring](https://www.sitebrunch.com/en/help-center/accessibility/wcag-monitoring/add-pages-to-monitoring.md) - [Email notifications](https://www.sitebrunch.com/en/help-center/accessibility/wcag-monitoring/email-notifications.md) - [What the automated check tests](https://www.sitebrunch.com/en/help-center/accessibility/wcag-monitoring/what-the-automated-check-tests.md) - [Audits](https://www.sitebrunch.com/en/help-center/accessibility/audits.md) - [Create an audit](https://www.sitebrunch.com/en/help-center/accessibility/audits/create-an-audit.md) - [Complete a testing step](https://www.sitebrunch.com/en/help-center/accessibility/audits/complete-a-test-step.md) - [The audit report](https://www.sitebrunch.com/en/help-center/accessibility/audits/the-audit-report.md) - [Create a re-audit](https://www.sitebrunch.com/en/help-center/accessibility/audits/create-a-re-audit.md) - [AI agent (MCP)](https://www.sitebrunch.com/en/help-center/accessibility/ai-agent.md) - [Connect an AI agent](https://www.sitebrunch.com/en/help-center/accessibility/ai-agent/connect-an-ai-agent.md) - [Fix audit findings with an AI agent](https://www.sitebrunch.com/en/help-center/accessibility/ai-agent/fix-audit-findings-with-an-ai-agent.md) - [Read the results of the automated check](https://www.sitebrunch.com/en/help-center/accessibility/ai-agent/read-the-results-of-the-automated-check.md) - [Test with an AI agent (early stage)](https://www.sitebrunch.com/en/help-center/accessibility/ai-agent/test-with-an-ai-agent.md) - [Work on comments with an AI agent](https://www.sitebrunch.com/en/help-center/accessibility/ai-agent/work-on-comments-with-an-ai-agent.md) - [Start scans and query results](https://www.sitebrunch.com/en/help-center/accessibility/ai-agent/start-scans-and-query-results.md) - [Solve problems with the AI agent](https://www.sitebrunch.com/en/help-center/accessibility/ai-agent/solve-problems-with-the-ai-agent.md) - [User Experience](https://www.sitebrunch.com/en/help-center/user-experience.md) - [Getting started](https://www.sitebrunch.com/en/help-center/user-experience/getting-started.md) - [Set up a project](https://www.sitebrunch.com/en/help-center/user-experience/getting-started/set-up-a-project.md) - [Install the snippet](https://www.sitebrunch.com/en/help-center/user-experience/getting-started/install-the-snippet.md) - [From install to first visit](https://www.sitebrunch.com/en/help-center/user-experience/getting-started/from-install-to-first-visit.md) - [Read the weekly overview](https://www.sitebrunch.com/en/help-center/user-experience/getting-started/read-the-weekly-overview.md) - [Metrics](https://www.sitebrunch.com/en/help-center/user-experience/metrics.md) - [The Metrics overview](https://www.sitebrunch.com/en/help-center/user-experience/metrics/the-metrics-overview.md) - [Filter and compare](https://www.sitebrunch.com/en/help-center/user-experience/metrics/filter-and-compare.md) - [Pages and sections](https://www.sitebrunch.com/en/help-center/user-experience/metrics/pages-and-sections.md) - [Analyze campaigns](https://www.sitebrunch.com/en/help-center/user-experience/metrics/analyze-campaigns.md) - [Conversions](https://www.sitebrunch.com/en/help-center/user-experience/conversions.md) - [Set up events and goals](https://www.sitebrunch.com/en/help-center/user-experience/conversions/set-up-events-and-goals.md) - [The Conversions overview](https://www.sitebrunch.com/en/help-center/user-experience/conversions/the-conversions-overview.md) - [Analyze interactions](https://www.sitebrunch.com/en/help-center/user-experience/conversions/analyze-interactions.md) - [Create a funnel](https://www.sitebrunch.com/en/help-center/user-experience/conversions/create-a-funnel.md) - [Journeys](https://www.sitebrunch.com/en/help-center/user-experience/journeys.md) - [Journeys at a glance](https://www.sitebrunch.com/en/help-center/user-experience/journeys/journeys-at-a-glance.md) - [See where visits go](https://www.sitebrunch.com/en/help-center/user-experience/journeys/see-where-visits-go.md) - [Create a route](https://www.sitebrunch.com/en/help-center/user-experience/journeys/create-a-route.md) - [Read backwards from a goal](https://www.sitebrunch.com/en/help-center/user-experience/journeys/read-backwards-from-a-goal.md) - [Live Heatmaps](https://www.sitebrunch.com/en/help-center/user-experience/live-heatmaps.md) - [Live Heatmaps at a glance](https://www.sitebrunch.com/en/help-center/user-experience/live-heatmaps/live-heatmaps-at-a-glance.md) - [Read clicks](https://www.sitebrunch.com/en/help-center/user-experience/live-heatmaps/read-clicks.md) - [Scroll depth and devices](https://www.sitebrunch.com/en/help-center/user-experience/live-heatmaps/scroll-depth-and-devices.md) - [Filter by source and goal](https://www.sitebrunch.com/en/help-center/user-experience/live-heatmaps/filter-by-source-and-goal.md) - [AI agent (MCP)](https://www.sitebrunch.com/en/help-center/user-experience/ai-agent.md) - [Connect an AI agent](https://www.sitebrunch.com/en/help-center/user-experience/ai-agent/connect-an-ai-agent.md) - [Query analytics and conversions](https://www.sitebrunch.com/en/help-center/user-experience/ai-agent/query-analytics-and-conversions.md) - [Add notes to the charts](https://www.sitebrunch.com/en/help-center/user-experience/ai-agent/add-notes-to-the-charts.md) - [Solve problems with the AI agent](https://www.sitebrunch.com/en/help-center/user-experience/ai-agent/solve-problems-with-the-ai-agent.md) (this article)